Conflict Management

Facilitation

We mediate organizational conflicts by helping individuals and groups identify problems, clarify perspectives and concerns, develop viable options, and reach mutually satisfying and durable agreements.

We teach communication skills and provide opportunities to try on new attitudes and behaviors to build people’s experience and confidence, so that future differences can be engaged constructively.

Drawing on a regional network of colleagues in conflict resolution, we can assemble a team with specific content expertise when this is important.

Training

We have provided training to hundreds of people in the areas of conflict management, interest-based negotiation, and understanding and communicating across different work styles (based on the Myers-Briggs Type Inventory). If you are interested in a customized training for your group, please inquire.